Santerno

By Erik Zaikin
5 min read

Alarm Codes List

Control Board Malfunctions

  • A001 to A039: Control Board Malfunction - Various causes; continuous self-diagnostic check.
    • Solution: Reset alarm; if persists, contact Elettronica Santerno SpA Service.

User Alarm

  • A040 USER ALARM: User-generated alarm.
    • Solution: Reset alarm.

Hardware Faults and Malfunctions

  • A041 IGBT FAULT Side A: Generic IGBT hardware fault on side A.
  • A043 FALSE INTERRUPT SOFTWARE: Control Board Malfunction.
  • A044 OVERCURRENT: Software Overcurrent.
  • A045 BYPASS FAULT: Precharge By-Pass Fault.
  • A046 BYPASS CONNECTOR FAULT: Precharge By-Pass Connector Reversed.
  • A047 UNDERVOLTAGE: Bus-DC voltage lower than Vdc_min.
  • A048 OVERVOLTAGE: Bus-DC voltage higher than Vdc_max.
  • A049 RAM FAULT: Inconsistent Texas DSP RAM.
  • A050 IGBT FAULT A: Hardware Fault from Converter IGBT side A.
  • A051 HW OVERCURRENT A: Hardware Overcurrent side A.
  • A052 I INV ASYMMETRICAL: Asymmetrical Output Currents Inverter.
  • A053 IGBT FAULT PWONA: Hardware Fault - Unable to turn on IGBT A.
  • A054 TLP or TEL:EXT FAULT: Inconsistent state of external and parallel contactors (TLP).
  • Solution for all above: Reset alarm; if persists, contact Elettronica Santerno SpA Service.

Serial Line Watchdog and More

  • A061 to A062 SERIAL WDG: Triggered Serial Line 0 or 1 Watchdog.
  • A063 GENERIC MOTOROLA: Control Board Malfunction.
  • A064 INT. FIELD OPEN: Field switch return inconsistent with machine operation state.
  • A065 INT. NETWORK OPEN: Network switch return inconsistent with machine operation state.
  • A066 ALR_U_AIN1_LESS_4MA: Input Current Ref < 4mA.
  • A067 CPU OVERTEMP: CPU temperature above threshold (60°C).
  • A068 PV INSULATION KO: Photovoltaic field insulation KO.
  • A069 to A070 DOWNLOAD PAR KO: Parameter download error type 1 and 2.
  • A071 1ms INTERRUPT OVERTIME: Control Board Malfunction.
  • Solution for all above: Reset alarm; if persists, contact Elettronica Santerno SpA Service.

Overload, Fan Fault, and More

  • A074 OVERLOAD: Thermal Inverter Protection Triggered.
  • A078 MMI KO: Control Board Malfunction.
  • A081 DISPLAY/KEYPAD TIMEOUT: Communication timeout with display/keypad.
  • A082 TLP/KM1 NOT CLOSED 2: Teleruptor state inconsistent with operation.
  • A083 FAULT FANS: Cooling fan inverter anomaly.
  • A084 FAULT 2° SENSOR: NTC or PTC sensor fault on the heatsink (only in some sizes).
  • A087 MISSING +/- 15V: Control Board Malfunction.
  • A088 ADC NOT CALIBRATED: Control Board Malfunction.
  • A089 to A090 DOWNLOAD PAR KO: Control Board Malfunction.
  • A092 MOTOROLA SW VERSION: Control Board Malfunction.
  • A093 PRECHARGE: BYPASS OPEN: Precharge By-Pass Relay open.
  • A094 HEATSINK OVERTEMPERATURE: Detected IGBT heatsink temperature too high.
  • A106 to A109 ALR_U_AMB_CHX: Input Current < 4mA on Analog Inputs CH0, CH1, CH2, CH3 if configured as 4-20mA.
  • Solution for all above: Reset alarm; if persists, contact Elettronica Santerno SpA Service.

Events

Events are significant phases marking the inverter's operations, such as start-up, stop, interface protection intervention, etc. When an event occurs, it is stored on the first page of the EVENT HISTORY.

Event Codes

  • E095 Commanded Stop: The STOP button was pressed on the display/keypad.
  • E096 Start OK: Successful start, Sunway TG operates in parallel with the network.
  • E097 Network Interface KO: External network interface protection intervention (optional).
  • E098 Network Frequency KO: Network frequency does not meet programmed tolerances.
  • E099 Minimum Network Voltage: Network voltage does not meet the programmed minimum value.
  • E100 Maximum Network Voltage: Network voltage does not meet the programmed maximum value.
  • E101 Auxiliary Network KO: Auxiliary network signal KO.
  • E102 Low Field Voltage: Field voltage is too low.
  • E103 Low Field Power: Field power is too low.
  • E104 PLL KO: Failed network synchronization.
  • E105 Power Off: The inverter is turned off.

Warning Messages

Warnings are user notifications displayed through flashing messages on the display/keypad. They are not alarms or protections and are not recorded in the Alarm History. Some messages are temporary user interface indications, while most are coded warnings starting with a letter 'W' followed by two digits indicating the active warning.

Coded Warning List

  • W03 SEARCHING...: The user interface is searching for the next page data to display.
  • W06 HOME SAVED: The current page has been saved as the home page for the next inverter power-up.
  • W07 DOWNLOADING: The display/keypad is writing saved WORK area parameters to the inverter.
  • W08 UPLOADING: The display/keypad is reading WORK area parameters from the inverter to save.
  • W09 DOWNLOAD OK: The display/keypad has successfully completed writing parameters to the inverter.
  • W10 DOWNLOAD KO: The display/keypad has interrupted parameter writing; download procedure failed.
  • W11 UPLOAD OK: The display/keypad has successfully completed reading parameters from the inverter.
  • W12 UPLOAD KO: The display/keypad has interrupted parameter reading; upload procedure failed.
  • W13 NO DOWNLOAD: A download procedure was requested, but no parameters were saved on the display/keypad.
  • W16 PLEASE WAIT: Wait for the requested operation to complete.
  • W18 PARAMS LOST: Parameter writing was interrupted; the inverter contains inconsistent parameters. Restart or repeat the download needed.
  • W19 NO PARS LOAD: Unable to perform UPLOAD procedure.
  • W20 NON ORA: The requested operation cannot be performed at this time.
  • W21 CONTROL ON: Operation is prevented because the inverter is running; QUADRO ENABLE SELECTOR active.
  • W23 DOWNLD VerKO: The requested download cannot be performed due to incompatible software version or product ID with the inverter.
  • W24 VERIFY DATA: Preliminary operations to the requested download are starting; system is verifying parameter integrity and compatibility.
  • W28 PV ISOL. KO: Photovoltaic field galvanic isolation KO.
  • W29 FUSE KO: Subfield fuse KO.
  • W32 OPEN ENABLE: To enable the inverter, open and close the QUADRO ENABLE SELECTOR (MDI2).
  • W33 WRITE IMPOS.: The writing operation cannot be performed.
  • W34 ILLEGAL DATA: An attempt was made to write an illegal value.
  • W35 NO WRITE CTR.: The writing operation cannot be performed because Control is active; the inverter is running.
  • W36 ILLEGAL ADDRESS: The requested operation cannot be performed because the address is incorrect.
  • W37 ENABLE LOCK: The inverter will start immediately after the writing operation.
  • W38 P000 == NO: Entering Modification is not possible because parameter modification has not been enabled: P000 is set to 0 (NO).
  • W39 KEYPAD DISAB: Entering Modification is not possible because the keypad/display is disabled.
  • W40 ES847 KO: The ES847 card is not correctly programmed or is damaged.

Models: SUNWAY M PLUS1300E M PLUS2600E M PLUS3600 M PLUS3600E M PLUS4300 M PLUS4300E M PLUS5300 M PLUS6400 M PLUS7800
TG610 1000V TEOD
TG1200 1000V TEOD
TG900 1500V TEOD
TG1800 1500V TEOD
TG800 1G82 TG120 TG145
M XS2200TL M XS3000TL M XS3800TL
M XS5000TL M XS6000TL M XS7500TL
CENTRAL
TG6 600V
TG8 600V
TG10 600V
TG14 600V
TG16 600V
TG19 600V
TG21 600V
TG26 600V
TG33 600V
TG37 600V
TG42 600V
TG47 600V
TG53 600V
TG61 600V
TG52 DUAL
TG8 800V
TG10 800V
TG14 800V
TG18 800V
TG21 800V
TG25 800V
TG28 800V
TG35 800V
TG44 800V
TG49 800V
TG57 800V
TG63 800V
TG71 800V
TG82 800V