Inverter Event Messages Guide General Issues Country Code Failed Description: Inconsistency between the selected country setting and the stored memory setting. Action: Notify your installer. Country Parameters Invalid Description: Inverter cannot inject into the grid due to invalid parameters. Action: Notify your installer. Device Overheated Description: Maximum permissible temperature exceeded despite capacity reduction. Action: Check installation conditions; contact installer if frequent. Data Transfer Failed Description: Failed setting adoption, e.g., during commissioning. Action: Repeat setting; contact installer if frequent. Fan Faulty Description: Internal fan defect, may result in reduced capacity operation. Action: Notify your installer. Grid Current DC Offset Too High Description: DC current power share injected exceeds permissible value. Action: Notify your installer. Grid Issues Grid Frequency Too High/Low Description: Grid frequency outside permissible range. Action: Contact installer if frequent. Grid Islanding Detected Description: No voltage in grid detected, safety shutdown. Action: Contact installer if frequent. Grid Relay Defective Description: Detected defective grid relay. Action: Notify your installer. Grid Voltage Too High/Low Description: Grid voltage outside permissible range. Action: Contact installer if frequent. Grid Voltage Too High/Low for Reactivation Description: After shutdown, grid voltage outside switch-on value. Action: Contact installer if frequent. Internal Issues Internal Error/Info/Warning Description: Various internal issues detected. Action: Contact your installer if frequent. Isolation Error Description: Insulating resistor below permissible value. Action: Notify your installer. L and N Swapped Description: Outer and neutral conductors incorrectly connected. Action: Notify your installer. No Branding Description: Incorrect or faulty device data. Action: Notify your installer. Connection and Temperature Issues No Connection to the Energy Meter Description: Missing or incorrect communication connection. Action: Contact your installer for a check. Overtemperature HSS Description: Boost converter temperature exceeded permissible range. Action: Check installation conditions; contact installer if frequent. Power Reduction Due to Temperature Description: Output power reduced due to maximum temperature reached. Action: Check installation conditions; contact installer if frequent. PV and Current Issues PV Current Too High Description: Input current exceeds permissible value. Action: Contact your installer if frequent. PV Voltage Too High Description: Input voltage exceeds permissible value. Action: Switch off DC load-break switch; notify your installer. Reading CountryCode Failed Description: Country setting could not be correctly read from memory. Action: Notify your installer. Residual Current Too High Description: Fault current exceeds permissible value. Action: Notify your installer. Communication and Software Issues RS485 Gateway Activated Description: No communication possible via RS485 interface. Action: Disconnect and reset inverter (AC reset); have installer perform this. Software Incompatible Description: Software statuses do not match after firmware update. Action: Repeat firmware update with a valid file; contact installer if frequent. Time/Date Lost Description: Inverter lost time, affecting yield data storage and event messages. Action: Correct the time settings under Settings > Time/date. coolcept coolcept-x3203/x 4003/x 4803x 5503x 5003 6003stecagrid 8000 10000