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Solar Frontier

Event Message Description and Actions

  • Grid Frequency too low:
    The grid frequency at the inverter is below the minimum allowed. The inverter automatically shuts off due to legal requirements.
    Action: Frequently occurring? Contact your installer.

  • Grid Frequency too high:
    The grid frequency at the inverter exceeds the maximum allowed. The inverter automatically shuts off due to legal requirements.
    Action: Frequently occurring? Contact your installer.

  • Grid voltage too low:
    The grid voltage at the inverter is below the minimum allowed. The inverter automatically shuts off due to legal requirements.
    Action: Frequently occurring? Contact your installer.

  • Grid voltage too high:
    The grid voltage at the inverter exceeds the maximum allowed. The inverter automatically shuts off due to legal requirements.
    Action: Frequently occurring? Contact your installer.

  • Grid voltage too high for reactivation:
    The inverter cannot start feeding again because the grid voltage exceeds the legally prescribed switch-on value.
    Action: Frequently occurring? Contact your installer.

  • Grid voltage Ø too low:
    The average output voltage over the legally prescribed period exceeds the allowed tolerance range. The inverter automatically shuts off.
    Action: Frequently occurring? Contact your installer.

  • Grid voltage Ø too high:
    The average output voltage over the legally prescribed period exceeds the allowed tolerance range. The inverter automatically shuts off.
    Action: Frequently occurring? Contact your installer.

  • Grid current DC offset too high:
    The DC current portion fed into the grid by the inverter exceeds the maximum allowed. The inverter automatically shuts off due to legal requirements.
    Action: Contact your installer.

  • Residual Current too high:
    The residual current flowing from the plus or minus inputs to earth via the photovoltaic modules exceeds the maximum allowed. The inverter automatically shuts off due to legal requirements.
    Action: Contact your installer.

  • L and N swapped:
    The live and neutral conductors are incorrectly connected. For safety, the inverter must not feed into the grid.
    Action: Contact your installer.

  • PE not connected:
    The protective earth is not connected. For safety, the inverter must not feed into the grid.
    Action: Contact your installer.

  • Insulation error:
    The insulation resistance between the plus or minus inputs and earth is below the allowed value. For safety, the inverter must not feed into the grid.
    Action: Contact your installer.

  • Fan faulty:
    The internal fan of the inverter is faulty. The inverter will feed less power into the grid in certain situations.
    Action: Contact your installer.

  • Device overheated:
    Despite derating, the maximum permissible temperature has been exceeded. The inverter feeds no power into the grid until it is no longer exceeded.
    Actions:

    1. Ensure installation conditions are met.
    2. Contact your installer.

  • PV voltage too high:
    The input voltage at the inverter is above the maximum allowed.
    Action: Switch off the DC circuit breaker at the inverter and contact your installer.

  • PV current too high:
    The input current at the inverter exceeds the permissible value. The inverter limits the current to the permissible value.
    Action: Frequently occurring? Contact your installer.

  • Grid islanding detected:
    There is no grid voltage present (inverter running independently). For safety, the inverter must not feed into the grid and shuts off while the error is present.
    Action: Frequently occurring? Contact your installer.

  • Time / Date lost:
    The inverter has lost the time settings due to being disconnected from the grid for too long. Yields cannot be stored, and event messages will have the wrong date.
    Action: Correct the time under Settings/Time/Date.

  • Internal Info / Warning / Error:
    If these messages occur frequently, contact your installer.

  • Self-test failed:
    An error occurred during the self-test, and it was cancelled. Contact your installer if the self-test is cancelled due to an error several times at different times of the day and it is certain that the grid voltage and frequency were within the limits.

  • Faulty country setting:
    An inconsistency exists between the selected country settings and those stored in memory. Contact your installer.

  • BCONV over-temperature:
    The maximum permissible boost converter temperature has been exceeded. The inverter feeds no power into the grid until it is no longer exceeded.
    Actions:

    1. Ensure installation conditions are met.
    2. Frequently occurring? Contact your installer.

  • Boost converter defective / not detected:
    The boost converter is defective, and the inverter is not feeding into the grid or is feeding at reduced power. Contact your installer.

Models: PowerSets
2.0-170-1p 2.4-170-1p 3.0-165-1p 3.1-170-1p 3.6-170-1p
4.1-170-1p 4.8-170-1p 5.1-170-1p 5.9-165-1p 6.1-170-1p
7.1-170-1p 8.2-170-1p
PowerSets
3.1-170-3p 4.1-170-3p 5.1-170-3p 6.0-170-3p

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